Frequently asked questions


If you would like a place for your child at our nursery, please make an appointment and we’ll gladly take the time to show you around and explain everything you need to know. You can make an appointment by phone on 07792 038 973 or by sending us an email: info@dragonfliesnursery.co.uk.
We look forward to meeting you!

What happens if my child is ill?

It’s unavoidable that small children catch all kinds of minor infections. For a speedy recovery and to prevent the other children from falling ill, children who are unwell need to stay at home. If the disease is infectious, we have set exclusion periods as set out in HPA guidelines. Your child may return to nursery when they are no longer contagious. Please give us a ring or speak to your child’s key person if you are unsure whether your child is ready to come back to nursery.

Starting at nursery

Starting at nursery can be a big step for both your child and you. Trial sessions before starting allow for settling in and also time for your child to form a relationship with his/ her key person. This is done on an individual basis to suit your specific need, this will be arranged with your child’s key person.

The key person supports your child throughout the day, and on your return to nursery will share your child’s experiences with you. As a parent it is also an opportunity for you to feedback and build a positive relationship with the Dragonflies nursery staff. Remember we are always here to help.



It is helpful if children’s clothing, especially outer clothing are marked with your child’s name.
The children have outdoor play sessions every day and need suitable clothes for this.


For safety reasons children should not wear jewelry in the nursery.

Getting Involved

Dragonflies parents are encouraged to get involved as much or as little as they feel they can. Our staff understand the importance of communicating with you and sharing information about your child’s progress.
Parents are welcome to enquire about or visit their children during the day. We maintain a formal record of development for each child and there are regular opportunities for feedback, including parent’s evenings throughout the year.